Building agents
Teach your agent your business
Ground your agent in your real information so its answers are accurate.
What the knowledge base is
Your agent answers from the knowledge you give it, not from generic guesses. The more relevant your knowledge, the sharper the answers.
Ways to add knowledge
Add your website URL and Ashé reads it. Upload documents like menus, price lists, or policies. Or write FAQ pairs directly for the questions you get most.
Keep it fresh
When your prices, hours, or offerings change, update the knowledge base and your agent updates instantly — no retraining.
When it doesn’t know
If the answer isn’t in your knowledge, your agent says so and can hand off to a human, rather than inventing a reply. You control that handoff behavior in the agent’s settings.
Ready to try it?Start building free